Catalog, inventory, orders, customers, warehouse, finance, and reporting
Workflow
Backroom stock is not always ready for the shopper
A product can be physically in the store yet unavailable where the customer expects it. Staff may be searching the backroom, replenishing shelves, or setting aside online orders. If a transfer is treated as a new receipt, or a pickup reservation disappears during a move, the same unit can be promised twice.
Workflow
Plan replenishment without losing reservations
Evaluate a supported transport connection between the backroom and a staff handoff point. The proposed ERP workflow identifies the item, quantity, location, and any customer reservation before work is released. A staff check at the destination confirms the movement. Public-floor routes, operating hours, and interactions with shoppers need separate site review with the hardware provider.
- Separate shelf replenishment from stock already reserved for pickup.
- Treat a blocked aisle or closed store area as an exception with an owner.
- Reconcile a partial tote delivery before changing the destination balance.
Workflow
Prove one workflow before expanding
Start in one store, with one backroom route and a small group of replenishment items. Include a pickup cancellation while a tote is moving, a partial receipt, and a manual staff move. Measure replenishment delay, pickup exceptions, and stock discrepancies rather than robot trips alone. Verify that a completed movement cannot accidentally close a customer order.
Workflow
What to confirm with 1XA and your hardware provider
1XA offers robotics integration planning around inventory, warehouse tasks, and operational priorities. The scenarios on this page are proposed workflows to evaluate, not claims of an installed connector or a completed customer robotics deployment. Device interfaces, record ownership, implementation work, and site acceptance must be confirmed for your installation.
- Bring the robot or fleet-system model, interface documentation, site constraints, and an anonymized task example.
- Agree completion evidence, human review, failure recovery, and implementation responsibilities. Robot safety and motion controls remain with the qualified hardware and site teams.
FAQ
Common Questions
Does a shelf-scanning robot automatically update available stock?
Do not assume that. An observation, a counted quantity, and stock available to promise are different records. Confirm device accuracy, review rules, and the supported inventory update before relying on an automated adjustment.
Next step
Plan your retail robotics pilot
Tell us where work gets delayed, what equipment you use, and which business record must stay accurate. We will discuss a scoped starting point and the evidence needed to evaluate it.